The Independent Police Complaints Council (IPCC) is responsible for monitoring and reviewing the investigations of public complaints against the Police Force, which are carried out by the Complaints Against Police Office (CAPO). The IPCC is an independent body comprising members appointed by the Chief Executive. It has a chairman, three vice-chairmen and 14 other members. The Ombudsman or her representative serves as an ex officio member.

During the year, the IPCC endorsed the investigation results of 3 299 complaint cases, involving 5 837 allegations. The number of IPCC Lay Observers rose to around 70. The Lay Observers could attend CAPO interviews and site visits on a scheduled or surprise basis to ensure that investigations were conducted in a thorough and impartial manner. The IPCC continued to launch publicity programmes such as talks for secondary school students to promote public awareness of the operation of the police complaints system and the role played by the IPCC.