Hong Kong 2003
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Employment Services

The Labour Department provides diversified modes of free employment and recruitment services to job-seekers and employers through a network of 11 district-based Job Centres (two of which are Employment and Guidance Centres for New Arrivals), a Telephone Employment Service Centre, a Central Recruitment Unit and a Job Vacancy Processing Centre. In addition, special recruitment activities are held regularly to assist job-seekers in finding jobs and employers in recruiting staff. Job-seekers can make use of facilities such as vacancy search terminals, telephones, fax machines and computers with an Internet connection in Job Centres to complete the whole job-hunting process at one stop. Moreover, employment services are also available on the Internet round-the-clock through the Interactive Employment Services (iES) website (http://www.jobs.gov.hk).

During the year, 233 070 job-seekers registered with the Labour Department, 225 106 vacancies were received and a record high of 66 100 placements was achieved.

Re-employment Training Programme for the Middle-aged

The Re-employment Training Programme for the Middle-aged was launched in April to assist job-seekers who are aged 40 or above and have been unemployed for three months or more find jobs. A training allowance of $1,500 per month for each trainee for not more than three months is granted to employers who engage the middle-aged unemployed and provide them with on-the-job training.

Helping the Disabled Find Jobs

The Selective Placement Division of the Labour Department helps people with a disability integrate into the community through open employment. It provides a free employment counselling and placement service for the hearing impaired, sight impaired, physically handicapped, chronically ill, ex-mentally ill and mentally handicapped. In 2003, the division launched a series of activities to promote the employment of people with a disability. It recorded 4 309 job-seekers with a disability and achieved 2 442 placements.

Employment Agencies

The Employment Agencies Administration of the Labour Department enforces Part XII of the Employment Ordinance and the Employment Agency Regulations. It monitors the operation of employment agencies through licensing, inspection and investigation of complaints. In 2003, it issued 1 393 employment agency licences, revoked four such licences, refused to renew one licence and refused to issue two licences.

Employment Outside Hong Kong

The External Employment Service of the Labour Department administers the Contracts for Employment Outside Hong Kong Ordinance to safeguard the interests of local employees engaged to work outside Hong Kong for foreign employers. All employment contracts involving manual employees, or non-manual employees with monthly wages not exceeding $20,000, must be attested by the Commissioner for Labour.

Telephone Enquiry Service

The Labour Department's Telephone Enquiry Service handles general enquiries on labour legislation and on services offered by the department. Guided by an interactive voice processing system, callers can listen to pre-recorded messages and obtain fax information 24 hours a day by making a selection from a wide range of topics. The service is supplemented by staff operators handling more complicated enquiries during office hours. The service handled 1 187 809 calls in 2003.

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