Communications

The 999 hotline service was enhanced with the provision of caller number
display to enable a quicker response to emergency calls. The number of
operator positions in the 999 centres was also increased. The Force's
computer-based directory enquiry system was upgraded to provide a
more efficient response to telephone enquiries made to Police
Headquarters.

A programme to provide a secure radio system for the Witness Protection
Unit and the VIP Protection Unit was completed. The Police Driving
School was provided with a dedicated radio system. A quality
management system with reference to the International Standard for
Quality Assurance (ISO 9002) was successfully implemented.

The planning and development of communication needs for other major
projects are proceeding. They include the provision of a new Marine
Police communications system and the replacement of radio control
facilities in the Mass Transit Railway District, the Air-to-Ground radio
system and the Command and Control Integrated Communications
System.

[Back] [Forward]